Frequently Asked Questions

Yes! The CONNECT App is available in three different service levels: Basic, Premium, and Signature To learn more, CONTACT US now.

CONNECT packages are customized to each community’s particular needs and budget. Please CONTACT US for a custom quote.

The specific items you receive when you purchase CONNECT depend upon which package you select. We highly recommend the CONNECT Signature package it includes AutoSync technology. This Signature Package includes: Tablets with the CONNECT app pre-loaded (with over 500 activities & more released monthly!) Tablet stands Tablet cases Proprietary two-button devices (one for each participant, so they can easily interact with tablets) Lockable charging cabinet and/or a utility cart for easy storage. FREE live, videoconference-based orientation training Please CONTACT US now for additional information, to learn about what you receive with the Basic and Premium packages, or to inquire about our Bring Your Own Device (BYOD) options.

We do offer Bring Your Own Device (BYOD) options. However, we highly recommend that you buy tables from us, because we preinstall CONNECT on them and make sure they are configured appropriately to work with our custom buttons. Providing pre-loaded / configured tablets, saves a lot of time and energy, enabling you to start using CONNECT on DAY 1.

Nursing Homes that accept Medicaid and/or Medicare may be able to apply for Civil Money Penalty (CMP) grant funding. To learn more about this grant program, visit the Centers for Medicare and Medicaid Services (CMS) web page on this program by CLICKING HERE. Upon request, we can provide “boilerplate” text to use in this type of application. There are many other private sources of funding. We provide boilerplate narrative for other grants you might want to apply for. Just contact us and let us know the grant requirements and we will be happy to help.

The CONNECT platform provides step-by-step prompts that make it very easy to facilitate an engaging activity -- even for staff members with no experience in doing this! Even more exciting, our research has shown that people with mild memory challenges are capable of facilitating CONNECT activities. When a person living with dementia leads a CONNECT program, something truly amazing happens—the participants become a more cohesive group and they start to help one another more than ever before. It is wonderful to see! We like to say that "CONNECT is really great when led by staff members and even more incredible and inspirational when led by a participant!" To see a video of a participant-led group, visit the OUR SOLUTION page.

The short answer is YES! We have carried out extensive research and development to make sure that it is easy for persons with dementia to participate in CONNECT activities on a tablet. The interface itself has been proven to be easy for people with dementia to use. In addition, a key part of our solution involves the use of proprietary two button devices that are included with every purchase.

The CONNECT Platform is the result of over 10 years of Research & Development. Preliminary results have been published in peer-reviewed journals. If you would like to learn more about this please CONTACT US and we will send you the results..

CONNECT activities can be as long or short as your participants want them to be. Most programs generally last about 30 minutes, but we have found that people living with dementia have enjoyed participating in CONNECT activities for an hour or even longer!

We would love to take you on a tour of the platform. Contact us to SCHEDULE A DEMO.