Frequently Asked Questions

Explore our Tutorials page for a variety of "how to" videos and other information to help you get the most from your CONNECT subscription.

The CONNECT platform guides leaders through each activity step-by-step, making it very easy for anyone, including family members, to facilitate an activity with confidence. View quick start videos and other resources on our Tutorials page.

Please review our Resources page and watch the video that explains how to print CONNECT reading materials.

CONNECT works on any device with internet access, so you can use tablets you already have. We also offer tablets that come fully loaded with the program. If you want to purchase tablets preloaded with CONNECT, simply select this option and choose the number of tablets you need during checkout. Visit Subscribe Now to learn more!

Nursing Homes that accept Medicaid and/or Medicare may be able to apply for Civil Money Penalty (CMP) grant funding. To learn more about this, visit the Centers for Medicare and Medicaid Services (CMS) web page by CLICKING HERE. Upon request, we can provide “boilerplate” text for you to use in this type of application. There are many other private sources of funding. We can provide text for these types of grants as well. Just reach out and let us know the grant requirements. We're happy to help you through the process.

The short answer is YES! We have conducted extensive research and development to ensure that people living with dementia can easily participate in CONNECT activities. The interface has been proven to work well for people with dementia. You can also purchase a proprietary two button devices developed by Hopeful Aging that make interactions even easier. To find out more about the device, CONTACT US.

The CONNECT Platform reflects over 15 years of Research & Development, supported by NIH grants. Outcomes and findings have been published in peer-reviewed journals. If you would like to learn more about this, please CONTACT US.

CONNECT activities can be as long or as short as your participant(s) prefer. Most sessions generally last about 30 minutes, but many people living with dementia have enjoyed participating in CONNECT activities for an hour or even longer!

We can provide you with an online tour of CONNECT. Please contact us to SCHEDULE A DEMO.

Yes. One of the unique advantages of CONNECT is how easy it is to lead the programs. CONNECT stands out for its ease of use. In fact, many activities allow volunteers with no prior experience to lead and support sessions, and even people living with dementia can also take on this role. This approach allows communities to offer meaningful engagement without additional demands on staff. When a person living with dementia helps lead a CONNECT activity, something remarkable often happens: participants become more engaged as a group and begin supporting one another in ways that staff alone cannot create. The shared sense of purpose and connection can be truly inspiring to witness. CONNECT is wonderful when led by staff, and even more powerful when participants help lead the experience. See a video of a person living with dementia leading an activity by clicking here.